When it comes to ear, nose, and throat care, convenience and quality go hand in hand. Gateway ENT, a private ENT practice serving patients of all ages in Missouri, prioritizes both. With a model built on direct physician-patient interactions, quick appointment scheduling, and cost-effective care, Gateway ENT offers a seamless healthcare experience that stands out in the St. Louis region.
Gateway ENT provides a full range of ENT services, covering everything from pediatric care and chronic sinus disease to surgical endocrine conditions, head and neck cancers, and audiology services. The practice’s team works together to address both routine and complex ENT concerns. The practice’s team has also earned several recognitions over the past few years, including the Top Doctors Award 2022 from Castle Connolly and St. Louis Magazine’s A-List Readers’ Choice Winner in the Audiology Center category for four years in a row, from 2021–2024, as well as being named the official ENT practice for the St. Louis Cardinals.
The private practice advantage
Unlike larger healthcare systems, Gateway ENT operates as an independent private practice, offering several key benefits:
- Direct and Personal Care: Patients receive individualized attention from doctors and staff, avoiding impersonal automated systems.
- Timely Access: Same-day or next-day appointments are often available, particularly for acute issues.
- Cost-Effectiveness: Many procedures and visits are more affordable compared to large hospital systems, making care accessible for those with high-deductible plans, limited insurance, or no insurance at all.
- Flexibility and Efficiency: With a team-based approach, the practice can adjust schedules and take the necessary time to fully address patient concerns.
A patient-centered approach
Gateway ENT is built on a commitment to personalized, compassionate care. The team understands that pediatric patients require extra engagement, while older patients often see visits as part of their social routine. The practice emphasizes clear communication, ensuring that patients feel heard and never rushed.
“It’s really important to us that patients get very good care, and that they get it in a timely fashion,” says Dr. Scott Hardeman, Gateway ENT partner and otolaryngologist. “We have the flexibility built within our structure that if we need to take more time with someone, we can. The face-to-face time we get with our patients is the best part of our day.”
Additionally, medical assistants play a crucial role in coordinating care, answering patient calls and serving as key points of contact between visits. Each physician covers the full spectrum of ENT services while also having areas of specialization.
Accessible, personal, and convenient care
Understanding that convenience is key, Gateway ENT has integrated technology to improve patient access. Its website allows patients to inquire about services or schedule appointments even outside of business hours via an easy-to-use chatbox.
“We have three conveniently located offices in the region, all with easy and free parking,” says Dr. Steve West, partner and otolaryngologist. “In addition to easy-to-get appointments with our team of four physicians, we have ENT-trained nurse practitioners, audiologists and speech pathologists in order to give complete ear, nose, and throat care in one practice.”
What patients are saying
“We first started taking my dad, then my mom, when it became evident they needed hearing aids,” says Helen Buckley. “The staff are very helpful and kind. They are prompt and appointments are seen on time. They are sympathetic and take the time to discuss options.”
“The staff and doctors at Gateway ENT are a fine bunch of folks. I always felt they were genuinely concerned for my well being and were friendly as can be,” Kevin Jones says. “The office is nice and clean, with a variety of things to keep you and the little ones busy—though you may not get to take advantage of this, as I have never had more than a few minutes wait. It’s a great practice for all of your ENT needs.”
This post was created by SLM Partner Studio on behalf of Gateway ENT. To learn more about Gateway ENT or to schedule an appointment, visit gatewaydrs.com to take advantage of its easy-to-use chatbot, or call the office at 314-843-3828.
link